Privacy Policy
Effective date: [Month DD, YYYY]
This Privacy Policy explains how Superior Street Mercantile (“we,” “us,” or “our”) collects, uses, and protects information when you visit our website at superiorstreetmercantile.com (the “Site”) or interact with us. By using the Site, you agree to the practices described in this policy.
Who We Are
Superior Street Mercantile is a neighborhood grocery and mercantile store located at 217 S Superior St, Albion, MI 49224, United States. If you have any questions about this policy or your personal information, you can reach us using the contact details at the end of this page.
Information We Collect
We only collect information that helps us serve you and operate our Site.
Information you provide to us
- Contact and inquiry details — when you complete our contact form, we collect your name, email address, and any message you send us.
- Loyalty Club sign-ups — when you join the Superior Loyalty Club, we collect your name, email address, and (optionally) your phone number.
- Newsletter subscriptions — when you sign up for updates, we collect your name and email address.
Order and payment information (online purchases)
If you place an order through our Site, we collect the details needed to process it, such as your name, billing and shipping address, email address, phone number, and order contents. Payments are handled by our third-party payment provider, and we do not store your full card details on our servers.
Information collected automatically
- Usage and device data — like most websites, our server and WordPress software may record standard log information such as your IP address, browser type, referring pages, and the dates and times of your visits.
- Cookies — small files stored on your device that help the Site function and remember your preferences. See the “Cookies” section below.
Embedded content from other websites
Pages on this Site may include embedded content, such as a Google Maps map showing our store location. Embedded content from other websites behaves as if you visited that other website, and those sites may collect data about you, use cookies, and monitor your interaction with that content.
How We Use Your Information
- To respond to your questions, requests, and messages.
- To administer the Superior Loyalty Club and provide member rewards and updates.
- To send newsletters, promotions, and store news you have asked to receive.
- To maintain, secure, and improve our Site and services.
- To comply with applicable laws and protect our legal rights.
We will only send you marketing messages if you have signed up to receive them, and you can opt out at any time.
Cookies
Our Site uses cookies to keep it working properly and to improve your experience. You can set your browser to refuse some or all cookies, or to alert you when a site sets a cookie. If you disable cookies, some parts of the Site may not function as intended.
How We Share Your Information
We do not sell your personal information. We may share information only in these limited circumstances:
- Service providers — trusted companies that help us run our Site and communicate with you, such as our website hosting provider and email or newsletter service. They may only use your information to provide services to us.
- Legal reasons — when required by law, or to protect the rights, safety, and property of Superior Street Mercantile, our customers, or others.
How Long We Keep Your Information
We keep contact-form messages, Loyalty Club sign-ups, and newsletter subscriptions for as long as needed to provide the related service and for a reasonable period afterward, unless you ask us to remove your information sooner. Automatically collected log data is kept only for a limited time.
Data Security
We take reasonable measures to protect the information we collect against loss, theft, and unauthorized access. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Your Rights and Choices
You may ask us to:
- Access the personal information we hold about you.
- Correct information that is inaccurate or incomplete.
- Delete your personal information.
- Unsubscribe from marketing emails — every message includes an unsubscribe link, or you can contact us directly.
To make a request, please contact us using the details below, and we will respond in accordance with applicable law.
Children’s Privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
Third-Party Links
Our Site may contain links to other websites and services that we do not control. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Us
If you have questions or requests regarding this Privacy Policy or your personal information, please contact us:
Superior Street Mercantile
217 S Superior St, Albion, MI 49224, United States
Phone: +1 517-680-1521
Email: info@superiorstreetmarketing.com